Safety Centre

At Emporium Malawi, your safety and security are our top priorities. We are committed to ensuring that your online shopping experience is safe, secure, and protected from fraud and other risks. This page provides important information on how we safeguard your data, protect your purchases, and ensure your privacy.

Online Safety & Security

We use the latest technology to ensure that your personal information, payment details, and order history are securely stored and protected. Here’s how we ensure your safety:

1. Secure Payment Methods

We offer multiple secure payment options, including:

Cash on Delivery

Mobile Payments through Airtel Money and TNM Mpamba
These options are designed to protect your financial information and ensure safe transactions.

2. Encryption and Data Protection

We employ SSL (Secure Sockets Layer) encryption to protect sensitive data transmitted through our website. This ensures that any personal or payment information you enter is securely transmitted and cannot be intercepted by third parties.

3. Fraud Prevention

Our fraud detection systems are designed to prevent unauthorized transactions. If we detect suspicious activity, we will immediately investigate and take appropriate action to protect you and your account.

4. Safe Delivery Practices

To protect your order, we ensure that our delivery team adheres to strict safety protocols.

Verification: Our delivery team will verify your details before handing over the package.

Packaging: Products are securely packaged to avoid damage during transport.

Protecting Your Privacy

At Emporium Malawi, we respect your privacy. We do not share your personal information with third parties unless required by law or to process your order. For more details on how we handle your personal data, please refer to our Privacy Policy.

Your Role in Staying Safe

While we take extensive measures to protect your information, there are a few things you can do to stay safe:

Use Strong Passwords: Ensure that your account password is unique and contains a mix of letters, numbers, and symbols.

Monitor Your Account: Regularly check your account for any suspicious activity. If you notice anything unusual, please contact us immediately.

Beware of Phishing Scams: Be cautious of emails or messages requesting personal information. Always verify that you are communicating with our official channels.

Report Suspicious Activity

If you encounter any suspicious activity related to your order or account, please report it to us right away. For more information, visit our Report Suspicious Activity page.

Contact Us

For any concerns regarding your safety or security, feel free to reach out to us:

Email: safety@emporiummalawi.com

Phone: +265-893-012-880

Our Commitment to You

Emporium Malawi is dedicated to maintaining a safe and secure environment for all our customers. Your peace of mind is important to us, and we continue to enhance our security measures to keep your shopping experience secure and enjoyable.

Thank you for choosing Emporium Malawi. We are here to provide you with a safe, convenient, and reliable shopping experience!