If you experience any issues with your order, such as missing items or incorrect products, please contact us within 24 hours of delivery. You can email orders@emporiummalawi.com or call our customer support line for assistance. Please have your order number ready for a faster resolution.

You can track your order by visiting the Track My Order page on our website. Simply enter your order number and email address to view the real-time status of your delivery. If you encounter any issues, feel free to contact our support team for help.

Yes, you can change or cancel your order within an hour of placing it. Please contact our customer support team immediately by phone or email to make any changes. After this time, we may not be able to modify your order as it may have already been processed for delivery.

We value your feedback and are always looking to improve our services. You can share your thoughts or suggestions by emailing us at feedback@emporiummalawi.com. We appreciate hearing from you and will review your feedback to enhance your shopping experience.