Report Suspicious Activity
At Emporium Malawi, the security and safety of our customers are our top priority. We take any suspicious activity seriously and encourage you to report anything unusual that you may notice on our website or in your interactions with our services.
What to Report
If you encounter any of the following, please let us know immediately:
Fraudulent Orders: Any orders that appear to be made using stolen or unauthorized payment methods.
Phishing Attempts: Emails or messages asking for personal or payment information that seem suspicious or are not from our official communication channels.
Suspicious User Behavior: Unusual activity on your account or on the website that seems out of place, such as unauthorized logins or account changes.
Fake or Counterfeit Products: Products that seem suspicious or do not meet our quality standards.
Impersonation: Any attempt to impersonate Emporium Malawi staff or customers, especially for fraudulent purposes.
How to Report Suspicious Activity
If you notice any suspicious activity, please contact us immediately with the following details:
A description of the suspicious activity or behavior.
Relevant order number, account details, or communication (screenshots are helpful).
Your contact information to assist us in investigating the issue.
How We Handle Reports
We take all reports seriously and will investigate the matter promptly. If we believe the activity is fraudulent or harmful, we will take necessary actions, including blocking accounts, contacting relevant authorities, and updating our security measures.
Contact Information
We appreciate your vigilance in helping us maintain a safe and secure shopping environment for all our customers. Your efforts contribute to a safer community for everyone.
Thank you for trusting Emporium Malawi!